FAQ

What is CAINTÈ rewards?

CAINTÈ Rewards is a personalised loyalty programme offering exclusive benefits and rewards to elevate your shopping experience.There are three tiers: Silver, Gold and platinum. Your entry and maintenance in a tier is determined by your annual spend.For more information on CAINTÈ Rewards, please contact our customer service team at info@cainte.com

How can I register For CAINTÈ rewards?

You must be opted in to receive marketing communications from us.For new customers, create your account here (cainte.com/account/register).For existing customers, manage your preferences here(cainte.com/account).

Tier specific rewards:

INSERT ALL BENEFITS HERE

How do I move to a higher tier?:

Not in a Tier

Once you reach a tier’s specific entry requirement, you will automatically be enrolled. this can take up to 20 working days after the qualifying purchase is made, you will then be notified via email.

Already in a Tier

Once you are enrolled into your loyalty tier, you’ll remain on this membership for 12 months. You have the opportunity to be upgraded but will not drop-down during this time. When your membership restarts, you will either remain, be upgraded or drop down a tier depending on your spend.